Template Terms of Use + Faq's
- What are the advantages of purchasing a website template?
The major advantage is price: You get a high quality design
for just $20-$70. You don't have to hire a web designer
or web design studio. Second advantage is time frame: It
usually takes 5-15 days for a good designer to produce a
web page of such quality.
- What do I receive when I order a template?
After you complete the payment via our secure form, then
you will receive a confirmation email with link(s) to download
.zip(s). The .zip file(s) contains the following: PSD file(s),
HTML file(s), fonts and advanced clipart library. You will
need unzipping software to open the .zip archive. Windows
users may visit www.HotScripts.com or www.WinZip.com. Mac
users may visit www.StuffIt.com.
- In what formats are your templates available?
Website templates are available in Photoshop and HTML formats.
Fonts are included with Photoshop file. In most templates
HTML is compatible with Adobe GoLive, Macromedia Dreamweaver
and Microsoft Frontpage.
- What am I allowed and not allowed to do with the templates?
You may:
Build a website using the template in any way you like.
You may not:
Resell or redistribute templates (like we do). Claim intellectual
or exclusive ownership to any of our products, modified
or unmodified. All products are property of content providing
companies and individuals. Make more than one project using
the same template (you have to purchase the same template
once more in order to make another project with the same
design)
- What is the difference between unique and non-unique
purchase?
NON-UNIQUE PURCHASE: Non-exclusive purchase means that other
people can buy the template you have chosen some time later.
UNIQUE PURCHASE: Exclusive purchase guarantees that you
are the last person to buy this template. After an exclusive
purchase occurs the template is being permanently removed
from the sales directory and will never be available to
other customers again. Only you and people who bought the
template before you will own it.
- Is it reasonable to make unique purchase of template
that was already purchased before?
Yes. Because there is very small chance that you will find
the same design on the net. There are more than 3,000,000,000
webpages online now according to statistics on www.google.com.
- Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without
any additional charges. After purchasing you may use the
template as many times as you need for one website.
- Is it possible for me to pay one price and have access
to all downloads for a certain amount of time?
Sorry, we do not provide membership based services.
- I would like to make payment by company check. Is that
possible?
Please use MoneyBookers payment option. They accept payments
by check.
- Is there any return policy?
Since our company is offering non-tangible irrevocable goods
we do not issue refunds after the product is shipped, which
you are responsible for understanding upon purchasing any
article at our site. Please make sure that you've carefully
read 'sources available' section. We only make exceptions
with this rule when the product appears to be not-as-described
on a case by case basis in agreement of the parties concerned.
The deadline for any refund claim is one week after the
delivery date.
- I ordered a template but haven't received the download
information.
In this case please contact our Billing Department via support
chat or e-mail (billing@template-help.com).
- I was billed twice.
I received 2 emails from merchant Make sure that these charges
have different order IDs. If it is so, contact our billing
department.
- Is it possible to reactivate my download link if it
was deactivated after 3 days?
Yes. Please contact our billing department and they will
reactivate your link.
- I would like to purchase a template, but it is not
available on the site anymore.
The template has been sold out for exclusive price. Look
for similar templates in our collection!
- How can I modify a template to suit my particular website?
Please visit our Help
Center Section to get detailed information.
- Are your templates Microsoft FrontPage compatible?
Most of templates come with HTML that is compatible with
Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.
Please check the 'sources available' field in the template
preview window.
- What is Adobe Photoshop?
Adobe Photoshop is the world's most popular graphics editing
package. You can find more info about Photoshop and download
a free trial version at Adobe website.
- What software do you recommend for making HTML?
We think that Macromedia Dreamweaver is the best.
- How can I modify flash portion of the template?
You need to use Macromedia FlashTM to edit animated part
of the template. Please visit the site of the developer:
http://www.macromedia.com/software/
- When I try to open the flash fla file, I get an error
Unexpected file format.
This means that .fla file is incompatible with your Flash
version. Please install Flash MX2004 or Flash 8 (check the
software requirements to the template) to edit this file.
- Can I edit flash template in Swish?
No. Our flash templates can be edited only with Macromedia
FlashTM
- Can I change the pictures on the flash animated website
and put my own pictures instead?
Yes, you can.
- What is the best place to find photos/images for modification
of my template?
We recommend you to purchase images from www.istockphoto.com.
- Is the installation service included in the purchase?
Some of our products like osCommerce templates, Zen Cart
templates, etc. require installation to operate. Installation
services are not included in the package price. Please contact
us to find out whether we will be able to install the specific
product for you.
Website Terms of Use
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Site
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www.loaddesign.com.au (site) is the site of
Load Design ABN 80 101 187 899. The terms of use
for this site are made up of the policies set
out below and any other information on how to
use this site found elsewhere in this site (Terms).
These Terms may change from time to time without
notice. By continuing to use this site you accept
the Terms as they appear from time to time.
Disclaimer
Load Design makes no representations and to
the extent permitted by law, excludes all warranties
(whether express, implied, statutory or otherwise)
about this site or any of it's content, including,
without limitation, as to the accuracy, suitability,
integrity or quality of the products or services
listed or the organisations or individuals supplying
those products or services that are listed or
advertise on this site.
Load Design excludes, to the maximum extent
permitted by law, any liability (including negligence)
which may arise from or in connection with use
of this site, its content or any information on
it.
Neither Load Design nor any of its related
corporations or contractors are responsible to
you or anyone else for any loss suffered in connection
with the use of this site, the content or information
including (without limitation) your use of the
products and services. This includes, but is not
limited to, the transmission of any computer virus
or any other defect or error. A listing on this
site does not indicate, expressly or impliedly,
that Load Design endorses, approves or recommends
the products or services listed on this site nor
the organisations or individuals supplying those
products or services.
Where liability can not be excluded, any liability
incurred by Load Design in relation to the use
of this site or the content is limited to the
resupply of services. Load Design will never be
liable for any indirect, incidental, special or
consequential loss arising out of the use of this
site, including loss of business profits.
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Privacy
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Load Design is committed to protecting your
privacy. Load Design collects your personal information
in a variety of ways, including:
- Directly from you, when you provide information
over the phone or in any online document (e.g
an application form)
- From publicly available sources of information
- From our records of how you use our services
This personal information may include your
name, current address, telephone numbers, email
address.
Load Design may use your personal information
to:
- Provide the services you require in a variety
of forms
- Administer and manage those services, including
the management of accounts and maintenance of
our business systems infrastructure.
- Research and develop our services, including
the researching of your particular needs
- Inform you of our improved or new services;
and
- Promote and market other services which we
believe may be of interest or benefit to you.
If you do not wish us to contact you regarding
other services, please email support@loaddesign.com.au
Load Design may disclose your personal information:
- To our service providers, agents or contractors
- To your representatives
- To credit reporting and fraud-checking agencies
- To organisations involved in the transfer
or sale of part of our business or assets
- To our professional advisors
- As required by law.
You have a right to access your personal information,
subject to some exceptions provided at law. For
security reasons, Load Design may require you
to provide a written request and appropriate identification.
Load Design may charge a fee for access depending
on the nature of the request.
If you have any questions in relation to your
piracy, please email support@loaddesign.com.au.
Governing Law
The laws of New South Wales and Australia
will govern these Terms. If any part of these
terms is found to be invalid or unenforceable,
it will be severed and will not effect the remainder
of the Terms, which will continue to have full
force and effect. All rights not expressly granted
are reserved.
Links From This Site
This site is linked to other sites over
which Load Design has no control. Load Design
and its contractors are not responsible for and
make no representations about the accuracy of
information contained on those sites, the condition
or content of products and services offered on
those sites.
The link does not indicate, expressly or impliedly,
that Load Design or its contractors endorses,
approve, or recommend the site or the information,
products or services offered there. You access
the site and use any products or services at your
own risk. Load Design recommends you read the
terms and use and privacy of each of the linked
sites you visit.
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Advertisers
- Listings must be confirmed in writing or
processed using our online merchant gateway
(paymate.com.au) and our online processing
forms
- Prices are in Australian Dollars and exclude
GST
- Cancellations can only be accepted in writing.
- Refunds can only be provided if payment
has not been processed and/or listing has
not been processed. In the event of a refund
an administration fee of $45 will be deducted
along with any third party expenses also deducted.
- A tax invoice will be forwarded to the advertiser
once payment has been processed and cleared.
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Copyright
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Unless otherwise indicated, Load Design owns
the copyright in the content on this site. Some
of the copyright in the content may be owned by
someone else and is included on the site under
a license or other such agreement.
You may only access and use the content for
non-commercial or personal use. Other than for
the purposes of and subject to the conditions
prescribed under the Copyright Act 1968 (Cth)
you may not, in form or by any means:
- Adapt, reproduce, communicate, store, distribute,
perform or publish works from any part of this
site.
- Commercialise any information obtained from
any part of this site.
If you seek to reproduce or otherwise use the
content in any way it is your responsibility to
obtain approval for such use from the copyright
owner where necessary.
Trade Marks
Various trade marks may appear on this site.
Unauthorised use of any trade marks displayed
on this site will infringe those trade mark owner's
intellectual property rights and render you liable
to prosecution.
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